Your trusted engineers for Sciex instrument repairs

Service plans

We are highly flexible with our customers. Our primary goal is to deliver high-quality products promptly.

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Yearly Service Protection

Sign a one-year contract with us and stop worrying about the condition of your devices—entrust their care to specialists!

  • Quick online response
  • We will answer all your questions
  • Full online support
  • On-site visit within 72 hours
  • Extended warranty with a contract of up to 3 years
  • Excluding planned maintenance and cleaning services


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Single Service Visit

Prefer to handle troubleshooting or maintenance on your own? We offer Single Service Visits for specific repairs or preventive maintenance. We can also help with instrument relocations, decommissions or recommissions, and even user training. Hourly rates, parts, and travel charges apply

  • Online consultation
  • Indicating the approximate cost of repairs
  • 1 year warranty
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Contact details

Our rapid response times, including 9 a.m. – 5 p.m. call support options and 24 hours guaranteed e-mail reply minimize downtime and keep your lab operations running smoothly.